Return & Exchange Policy

We offer a 3-day easy exchange on all bags from the day of delivery.

How to exchange

1. Contact us within 3 days of receiving your bag.
2. Share a short video showing the issue or the bag you want to exchange.
3. We'll arrange a pickup and dispatch your replacement.

For returns and exchanges, email returns@bbag.pk.

Conditions

• The bag must be unused, with original packaging and tags.
• Final-sale and made-to-order items are not eligible for exchange.